Subject: Live chat transcript for 2018-03-06 12:44:46
Sent: Mar 6 2018 13:28 PST (5 days 14 hours ago)
Ends: 2018-03-06 13:28:31
Duration: 24.3 minutes[12:44:45] info: CUSTOMER has joined the chat
[12:44:45] CUSTOMER : need time
[12:55:24] info: TECH has joined the chat
[12:55:26] TECH : Hello, CUSTOMER ! My name is TECH and I’ll be assisting you today! Please hold on for a few moments while I pull up your account!
[12:55:41] TECH : What can I assist with today, CUSTOMER ?
[12:56:49] CUSTOMER : hi i need more time on payment
[12:57:19] TECH : I see — let me take a peak at your account and see what I can do here!
[12:58:38] TECH : How much time would you like to request?
[13:02:51] TECH : You still with me, CUSTOMER ?
[13:09:04] TECH : It appears you have stepped away from the chat. As that is the case, I am going to close the session now. If you have any additional questions or concerns, please feel free to contact us back at any time. Thanks again for contacting DreamHost Support!
[13:09:07] info: TECH has left the chat
[13:28:30] info: CUSTOMER has left the chat
On Thu, 08 Mar 2018, you wrote:
> I’m trying to add hosting to a domain we buyed recently
> But I get the following message: “You can’t add that domain: you
> don’t have permission to add”
> The domain is: CENSORED
> We suppose that this domain was previously registered in other
> account, but we checked and it wasn’t there
> We would like to registed the domain to this account
> Thank you