On Thu, 12 Oct 2017, you wrote:

> Hi. This is not me. I am Greg not Ryan V
>
> I think there is some confusion.
>


Hello Greg,
Thank you for contacting support. Sorry for the confusion, the
“Thanks! Ryan V” you saw is an email signature. When contacting DreamHost
support, the support ticket will reply with the tech support
representatives email signature so you can see who you are speaking with.
I am Ryan V, so the it added it after your quoted reply to inform you I
was the one replying.