On Tue, 05 Jun 2018, you wrote:

> Do you guys have backups from years back? i uploaded a very important
> file to my server around Novemeber of 2013. I used to make constant
> offline backup with my old host company and I am having a hard time
> trying to find any backups I may have made with you guys and I was
> hoping there is a way you can send it to a top technician to help me?
>
>
> If not, can you tell me the name of what the offline backups would be
> called? What file type or the way the backup would be named?
>
> Can you tell me also what my primary accout and domain i registered
> with your company??
>
> I am stressing about this and would like to find it. Any help would
> be greatly appreciated.
>
> Thank you!


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On Sun, 03 Jun 2018, you wrote:

Hi there,
>
> I had logged in to see when I was next going to be charged for my
> domain, and it looks my domain isn’t active or something?
>
> I can’t receive emails, the error says: This site can’t be reached
> CENSORED server IP address could not be found.
>
> Thanks for any information you can provide.


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