On the Job

Stuff while on the Job

On Sat, 29 Jul 2017, you wrote:

> i want to delete my statistics at my database and this statistics are located in phpmyadmin.. but i dont remember my phpmyadmin login and i
> dont find via email any information about this… how can i know my  phpmyadmin login?

Thank you for contacting support. We actually have the perfect guide to help you find your phpMyAdmin credentials. 🙂 I recommend you
take a look at it:

LINK CENSORED BUT IS: Finding-your-database-log in-credentials

If you are still unable to log in let us know and we’ll be happy to assist further.

Have a lovely rest of your day!

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On Fri, 28 Jul 2017, you wrote:

Thanks for your response.
> But i was billed for that domain. If I request again, will I be
> re-billed?
> In addition, I received an email stating:
> Thanks for registering your domain(s) with CENSORED! Woohoo!”


Hello again,

Yes, there was an email sent, however there was also a notice on the errors in the email. Please see the following:

Message Number CENSORED
Order Confirmation
Thanks for registering your domain(s) with CENSORED! Woohoo!
Your account:
Order #:
Order date:
Uh oh. Something went wrong!
Here’s a summary of the domains we were not able to register, along with the error from the domain registry:
Invalid Registrant information.

Did you check the full email? The information on the failure was also listed in it.


 On Wed, 26 Jul 2017, you wrote:

> Can you tell me why this message appear when I go on my website (CENSORED)?
> “Bandwidth Limit Exceeded
> The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later”
> Thank you!

Thank you for contacting  support. Your domain CENSORED is not hosted with CENSORED  and this is not a CENSORED error, so we can only speculate on the error. This error is coming from your host:


From the error it appears your host does not allow for unlimited bandwidth, so your site has Exceeded Bandwidth Limit and you will need to check with your host as they may prevent the site from loading until next month or until you increase the limit. Please let me know if you have any questions.


On Sun, 23 Jul 2017, you wrote:

Dear Team
> Good MOrning!
> One of my clients whose joomla 2.5 website is hosted with another
> vendor wants to shift hosting to dreamhost.
> Their concerns is that, theirs is an informative website and they do
> not plan to update or upgrade it to later versions of joomla. The
> site will just enable researchers to use the contents to help in
> their research and studies . The contents of the site also will not
> be updated. So will the site be secure or will be prone to hacking.
> Can any measures be taken to keep the site as secure as possible
> Warm Regards

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On Thu, 20 Jul 2017, you wrote:

> I am aware that I have a bill for several domain renewals, most which
> have been parked for quiet some time. My request is simple. Can I get
> a bill credit for the domains that I have switched to let expire?
> Seeing that I have not utilized them?
> please let me know. So I may pay immediately. Thanks.


On Wed, 19 Jul 2017, you wrote:

I was in the process of transferring CENSORED. Why did you cancel the transfer?
> Unfortunately your domain name CENSORED has failed transfer to us due to the following reason:
> ————–
> Domain transfer rejected by existing registrar
> ————–
> I am not behind on any bills? Why was it cancelled? Now I have to pay to transfer it again… I’ve been with you guys for years and now you do this? Continue Reading